Privacy Choices and Account Deletion

Your privacy choices

• Access your data: request a copy of the personal data associated with your account by emailing support@cheesepedia.app. We may need to verify your identity before responding.
• Correct your data: update your name and country from Profile > Edit Profile in the app. Contact support for changes you cannot make there, including account email corrections.
• Withdraw permissions and choices: turn notifications off in the app or your device settings. Camera, photo library, and advertising-tracking permissions can be changed in your device settings. AI features ask for consent before sending a photo or prompt for processing; you may decline or stop using those features and contact support about related account data.
• Delete your account and data: follow the steps below or email support if you cannot access the app.

How to delete your account in the app

1. Open the Cheesepedia app.
2. Sign in to your account.
3. Go to the Settings screen.
4. Tap "Delete Account."
5. Confirm when prompted. If your account uses email and password, you may be asked to enter your password.

If you cannot access the app

If you are unable to open the app or complete the in-app deletion process, you can request account deletion by email.

What is deleted

When your account is deleted through the app or by email request, the following data is removed:

• Your sign-in account (Firebase Authentication)
• Your profile information (name, email, country)
• Your favorites (cheeses and wines)
• Your cheese scan history and saved wine analyses
• Your taste profile and preferences
• Your Cheese Journal entries, notes, and taste events
• Your saved gourmet boards and recommendation data
• Your notification registrations and account-linked notification data
• Your account-linked AI content reports, usage records, and entitlement records
• Your onboarding and app state data
• Locally stored app data on your device

What may be temporarily retained

After deletion, certain limited records may be temporarily retained for security, fraud prevention, legal compliance, billing, and operational needs.

This may include system logs, crash reports, and technical error records retained for up to 90 days. Subscription and billing records managed by the App Store or Google Play may be retained longer according to those platforms' policies. Data required by law is kept for the legally required period.

Push notification token

A device push notification token linked to your account may be stored in our database. Account deletion removes account-linked device and notification registrations from the app database and requests removal from our backend notification service.

AI content reports

If you used the in-app flag feature while signed in, account-linked report records are removed during account deletion. Guest reports use a one-way hash of an installation identifier rather than a user ID. Because those reports are not linked to your Cheesepedia account, they may not be removed through account deletion. Limited records may still be retained where necessary for security, fraud prevention, legal compliance, or support.

Subscriptions

Deleting your account does not automatically cancel subscriptions started through the App Store or Google Play. You must cancel your subscription separately through your app store account settings before or after deleting your account.

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